FAQ

• Credit/Debit Cards: We gladly accept American Express, Mastercard, Visa, and Discover.
• PayPal: For your convenience, we also offer secure payments through PayPal.

Your payment is securely processed, and your card or PayPal account will be charged upon order confirmation.

We want you and your pup to be completely happy with your purchase! We offer a 30-day money-back guarantee on most items. Please visit our dedicated[Return Policy] page for complete details and exceptions.

1. Simply select your desired 4PuP.com items and proceed to checkout.
2. Choose your preferred payment method: credit/debit card or PayPal.
3. For card payments, you will be prompted to enter your information on our secure payment gateway.
4. Review your order and confirm your payment.

Your security is paramount. We employ industry-standard encryption and security protocols to safeguard your payment information. Rest assured, your personal and financial data will never be shared with third parties.

Upon successful payment, you will receive an email confirmation containing your order details and payment receipt. Please retain this email for your records.

• Wrong Address: Please carefully review your shipping address before finalizing your order. We are not responsible for delivery issues arising from incorrect addresses provided by the customer. If an order is returned due to an incorrect address, we will refund the order total (excluding shipping fees) and request that you place a new order with the correct address.
• Change of Address: If you need to change your shipping address before your order has shipped, please contact our customer support team at Support@4pup.com as soon as possible. While we will do our best to accommodate address changes, we cannot guarantee changes after an order has been shipped.

For any questions or concerns, please don't hesitate to contact us.

4PuP 

Support@4pup.com